PRIVACY POLICY
How we collect, use, and protect your personal information
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1. Overview
At DabsMegaDataConnect, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
We collect information that you provide directly to us, as well as information automatically collected when you use our services.
2.1 Information You Provide
| Type of Information | Purpose |
|---|---|
| Personal Information Name, email, phone number |
Account creation, verification, communication |
| Transaction Details Purchase history, payment methods |
Order processing, customer support |
| Contact Information Shipping/billing addresses (if applicable) |
Service delivery, verification |
| Communication Data Support tickets, chat logs, emails |
Customer service, quality improvement |
2.2 Automatically Collected Information
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, features used
- Location Data: Approximate location based on IP address
- Cookies: Small data files stored on your device (see Cookies Policy)
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To process transactions and deliver data bundles
- Account Management: To create and maintain your account
- Customer Support: To respond to inquiries and provide assistance
- Service Improvement: To analyze usage patterns and enhance our services
- Security: To detect and prevent fraud, abuse, and security incidents
- Communication: To send service updates, promotions, and important notices
- Legal Compliance: To comply with applicable laws and regulations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party vendors who provide services on our behalf, such as:
- Payment processors (Paystack, Mobile Money providers)
- Hosting and infrastructure providers
- Customer support platforms
- Analytics and monitoring services
4.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or legal processes
- Government requests
- To protect our rights, property, or safety
- To investigate fraud or security issues
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: All sensitive data is encrypted using SSL/TLS technology
- Access Controls: Strict access controls and authentication mechanisms
- Regular Audits: Security audits and vulnerability assessments
- Employee Training: Privacy and security training for all staff
- Data Minimization: We collect only necessary information
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal requirements)
- Objection: Object to processing of your data
- Restriction: Request restriction of processing
- Portability: Request transfer of your data to another service
- Withdrawal: Withdraw consent at any time
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.
7. Cookies Policy
We use cookies and similar tracking technologies to enhance your experience on our website.
Types of Cookies We Use
Managing Cookies
You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If you believe we have collected information from a child, please contact us immediately so we can take appropriate action.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Sending an email notification (if you have an account)
- Updating the "Last Updated" date at the top of this policy
You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Data Protection Contact
Email: privacy@dabsmegadataconnect.com
Phone: +233 59 276 3056
Address: Accra, Ghana
Response Time: Within 48 hours for privacy-related inquiries
This Privacy Policy was last updated on February 26, 2026 and is effective immediately.