Privacy Policy

1. Information We Collect

1.1 Personal Information

When you register for an account, we collect:

• Full name
• Email address
• Phone number
• Username
• Profile picture (optional)

1.2 Transaction Information

We collect information about your transactions, including:

• Data bundle purchases
• Payment methods and amounts
• Wallet balance and transactions
• Order history and delivery status

1.3 Technical Information

We automatically collect technical data such as:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process your data bundle orders
• Manage your wallet and payments
• Send order confirmations and delivery notifications
• Provide customer support
• Improve our services and user experience
• Send important updates and announcements
• Detect and prevent fraud

3. Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for all data transmission
• Secure password hashing
• Regular security audits
• Limited staff access to sensitive data
• 24-hour session persistence with automatic logout

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With your consent
• To comply with legal obligations
• To protect our rights and property
• With trusted service providers who assist in our operations (e.g., Paystack for payments)
• To prevent fraud or illegal activity

5. Cookies and Tracking

We use cookies to enhance your experience:

• Session Cookies: Keep you logged in during your visit (24-hour persistence)
• Preference Cookies: Remember your settings (dark mode, language, etc.)
• Analytics Cookies: Help us understand how you use our site

You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account (subject to outstanding obligations)
• Opt out of marketing communications
• Request data portability

To exercise these rights, contact us at support@dabsmegadataconnect.com

7. Data Retention

We retain your information for as long as your account is active. After account deletion, we retain limited data for legal and business purposes for up to 5 years, including:

• Transaction history for audit purposes
• Financial records
• Fraud prevention data

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children. If we learn that we have collected information from a child under 13, we will delete it immediately.

9. International Users

Our servers are located in Ghana. By using our services, you consent to the transfer of your data to Ghana, which may have different data protection laws than your country.

10. Policy Updates

We may update this privacy policy periodically. We will notify you of significant changes via email or through a notice on our website. The "Last Updated" date at the top indicates when changes were made.

11. Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us:

• Visit our Contact Page