Privacy Policy

1. Information We Collect

1.1 Personal Information

When you register for an account, we collect:

• Full name
• Email address
• Phone number
• Username
• Profile picture (optional)

1.2 Transaction Information

We collect information about your transactions, including data bundle purchases, payment methods, and order history.

1.3 Technical Information

We automatically collect technical data such as IP address, browser type, device information, and pages visited.

2. How We Use Your Information

• Create and manage your account
• Process your data bundle orders
• Manage your wallet and payments
• Send order confirmations and delivery notifications
• Provide customer support
• Improve our services and user experience
• Send important updates and announcements
• Detect and prevent fraud

3. Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for all data transmission
• Secure password hashing
• Regular security audits
• Limited staff access to sensitive data
• 24-hour session persistence with automatic logout

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only with your consent, to comply with legal obligations, or with trusted service providers.

5. Cookies and Tracking

• Session Cookies: Keep you logged in during your visit (24-hour persistence)
• Preference Cookies: Remember your settings (dark mode, language, etc.)
• Analytics Cookies: Help us understand how you use our site

6. Your Rights

• Access your personal information
• Correct inaccurate information
• Delete your account (subject to outstanding obligations)
• Opt out of marketing communications
• Request data portability

To exercise these rights, contact us at support@dabsmegadataconnect.com

7. Data Retention

We retain your information for as long as your account is active. After account deletion, we retain limited data for legal purposes for up to 5 years.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. International Users

Our servers are located in Ghana. By using our services, you consent to the transfer of your data to Ghana.

10. Policy Updates

We may update this privacy policy periodically. We will notify you of significant changes via email.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out via our Contact Page.